
Everything you need to know about partnership
We know Partnership is a big decision which is why transparency is so important.
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Do you have production quotas?
Dentalcorp does not and will never set production quotas. Our Partners continue to be the leader of their clinic and treatment decisions are at the discretion of individual providers.
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Does Dentalcorp buy the whole practice?
Dentalcorp doesn’t follow a one-size-fits-all partnership model. Instead, we focus on structuring a partnership that offers Partners flexibility, and ensures our Partners maximize the value of their practice, either up front or over time.
In some cases, this means that Dentalcorp acquires the clinic in its entirety while in others the Partner retains a financial interest in the practice. In both cases the Partner benefits financially from the growth of the practice and the growth of the Dentalcorp network. -
How are clinical decisions made across the organization?
Clinical excellence and patient outcomes are at the heart of everything we do, which is why we look to our clinical experts to help guide decisions that impact clinical practice. Our Advisory Committee is made up of clinical professionals across the network, shaping Dentalcorp’s strategic direction and clinical best practices. Our Chief Dental Officer, Gary Glassman, plays a key role in advancing the patient care agenda and developing the curriculum for DC Institute, our industry-leading continuing education arm.
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How does Dentalcorp support me and my practice?
We have a robust support infrastructure and a dedicated Support Centre team that provides the resources you need to deliver exceptional patient care. Partners remain the leaders of their practice after acquisition, and our support model is designed to offer strategic resources when and where you need them.
Examples include:- Talent recruitment to find the right staff when you need it, and industry-leading benefits to incentivize and reward your new and existing team members.
- Strategic continuing education to expand your team’s clinical skills, leadership capabilities, or practice service offerings.
- Support implementing the latest innovative technologies, including AI, allowing your team to work more efficiently and drive new patient flow and retention.
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How does being public impact Dentalcorp Partners?
For Partners, there are two main benefits from being a public company: liquidity of equity and value transparency.
Usually, when selling your practice to a dental network, you will be expected to receive a portion of the purchase price in highly illiquid shares of the acquirer. However, when partnering with Dentalcorp any shares you receive as part of your purchase price are traded on the TSX, meaning shareholders have significantly more control when liquidating their equity, which doesn’t depend on a large-scale liquidity event.
Furthermore, the value of Dentalcorp stock at any given moment is publicly available information, meaning you always know what your equity is worth. -
How does Dentalcorp value a dental practice?
Our ideal Partners have built long-standing, mature, successful practices with a stable patient base and a diverse provider pool dedicated to clinical expertise. We base our assessment on a variety of factors related to the practice (including patient demographics, diversity and specialization of services, continuity of care, practice history and reputation, concentration of clinical providers and competitive landscape) and factors related to the facility (size, capacity utilization, location, age of equipment and lease terms).
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How is Dentalcorp different from other Dental Service Organizations (DSO)?
As the largest DSO in Canada, we are proud to offer the most extensive scale of support and resources to our practice network. Our expert teams have a proven track record for achieving outstanding results in relevant industries, including healthcare, pharmacy, and retail. Our leadership team has a deep respect for clinical expertise and brings their own business backgrounds to expand services across the network in order to advance patient care. Additionally, in accordance with our public offering, we offer a level of transparency on our business operations and financial performance that often cannot be found with private counterparts.
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How long do most Partners stay on after acquisition?
We look to partner with dentists who are interested in partnering for at least five years. Many find that with the support Dentalcorp provides, they enjoy going into work again and love having more time to provide clinical care. As they think about their legacy, these Partners often want to extend their partnership to continue contributing to the growth and success of their practice over many years.
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How will my team be impacted?
Your team and the skills they bring to your practice are invaluable, and we’re here to help them grow.
During the practice integration process, we’ll work with you and your team to ensure they are comfortable and excited to be part of the network. Your team will benefit from an enhanced employee experience with access to our best-in-class benefits package, training and mentorship programs, engagement initiatives, and more.We strive to provide the most rewarding professional experience to all Dentalcorp team members.
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Is Dentalcorp still growing?
Yes, we’re the largest national DSO. Year after year we strive to partner with best-in-class practices all across Canada. We support our practices to achieve ongoing organic growth across our organization. It’s all part of our vision to be Canada’s most trusted healthcare network, providing exceptional patient experiences, and forging new paths to deliver the best clinical outcomes
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What is it like to work at Dentalcorp?
We are proud of our thriving company culture and have an expert team of over 300 people to offer specialized and regionalized support.
We prioritize the well-being of every team member across our network, offering competitive compensation and benefits packages and industry-leading training and professional development opportunities.
Our Support Centre is here to ensure individual practices thrive within our network while maintaining their long-standing unique practice culture. But it’s not all about business – we take every opportunity to instill some fun and show appreciation to our entire team.
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What qualifies Dentalcorp leadership to lead a dental service organization?
With proven business expertise, our leadership team draws on their diverse backgrounds and skillsets to optimize practice support and scale our network so we can invest in our practices and their team members at an unprecedented rate. When it comes to clinical expertise, we lean on the talented and experienced clinicians across our organization.
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What resources and support can I expect from Dentalcorp?
You can count on dedicated strategic expertise and the best support in every business function. We have the largest and most established group of leading professionals all working to support our practices across the network. Our goal is to alleviate your administrative and operational workload, so you can focus on providing the best patient care We provide specialized support in all areas, including marketing, compliance/risk management, human resources, recruitment, training, mentorship, information technology (IT), real estate, finance, and procurement. We also have regional team members who are familiar with your local community, so they can bring the best possible expertise to your practice.
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What should I consider when selling my practice?
A long-term plan for the future of your practice is important for ensuring the well-being of your team and your patients. Consider the involvement you want to have after the sale, and how many years you want to continue working for. Search for the right buyer who truly shares your values and business philosophy, and evaluate whether the opportunity fits your financial goals. For more considerations, download our free Practice Transition guide.
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What types of shares does Dentalcorp provide?
Dentalcorp shares are publicly available on the Toronto Stock Exchange. Shares can be purchased by the public, as well as all team members.
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When I partner with Dentalcorp, will I have to change the name of my clinic and branding?
We don’t brand our clinics under Dentalcorp. The community feel of local dental practices is important and that they maintain independent branding. In select situations, we have to rebrand and when we do it is done in consultation to create a brand that suits the local market.
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Will I have to change my approach to practicing dentistry?
No – that’s why we wanted to partner with you. We understand that you know what's best for your patients, and by maintaining clinical leadership you’ll be able to continue providing the best care possible.
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Will I have to change the clinical supplies used in my practice?
As the leader of your practice, you’ll continue choosing the clinical supplies you prefer to offer the best care. However, as a Partner, you have the option to take advantage of exclusive access to our preferred pricing programs with best-in-class suppliers.
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I’m interested. How do I become a Partner?
We’d love to hear from you – contact us to tell us about your practice, and how we can support you.